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Prosci®️ Change Management

Prosci®️ Change Management is a proven method for implementing change successfully, regardless of scale or complexities within a project. You can read more about Prosci methodology here.

Large scale change has to begin with individual employees. To make change successfully, you need the support of your workforce. Employee support will help you to maximise the value of your project as well as making you:

  • 6 times more likely to meet your project's objectives.
  • 5 times more likely to meet schedules.
  • ​3 times more likely to work within your budget.
Prosci, change management, change practitioner, prosci change, change adoption

How do you encourage your employees to support change?

Walk them through each stage of the process, offer continuous support, and keep them informed.

With over 5 years of experience leading large-scale change across global contact centre operations consisting of many hundreds of employees, I am an expert in creating a ‘change ready’ culture that will mean your employees embrace change, and work with you to make change effective.

Services include:​


  • End to End Change Management Support
  • Change Coaching and Mentoring

Are you ready to make a change?
Get in touch today.

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  • Home
  • Services
    • Strategy & Transformation
    • Prosci®️ Change Management
    • Operational Excellence & Workplace Communication
  • Resources
    • The Importance of Change Management in Contact Centres
    • The Three Horizons Framework Explained
    • How Contact Centre Leaders Can Adapt to Remote Working
    • 3 Things to Consider When Integrating Chatbots
  • About
  • Blog
  • Contact