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The Importance of Change Management in Contact Centres
The Three Horizons Framework Explained
How Contact Centre Leaders Can Adapt to Remote Working
3 Things to Consider When Integrating Chatbots
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I am currently unavailable for independent engagements, but I'd welcome you to connect with me on LinkedIn to keep up to date with my availability.
David Saines
Home
Services
Strategy & Transformation
Prosci®️ Change Management
Operational Excellence & Workplace Communication
Resources
The Importance of Change Management in Contact Centres
The Three Horizons Framework Explained
How Contact Centre Leaders Can Adapt to Remote Working
3 Things to Consider When Integrating Chatbots
About
Blog
Contact